Help for members

Fitnexa help for members

Joining a fitness center, booking sessions, checking in, paying invoices and using the Fitnexa app.

1 Who are you?
2 What do you need help with?

All guides for members

Getting started

Create your Fitnexa account, find a fitness center near you and join it.

Sign-in, password & security

Signing in, resetting a forgotten password, two-step verification and your profile.

Bookings & sessions

Booking a class or trainer session, cancelling, and your booking history.

Check-in & Face ID

Checking in at the front desk with your QR pass or your face.

Membership & payments

Your plan, its expiry date, invoices, receipts and renewals.

Training & progress

Your trainer, workout plan, program stage and progress tracking.

Messages, offers & support

Chatting with your center, notifications, offers and getting help from Fitnexa.