How to change the email address on your Fitnexa account

Change the primary email you sign in to Fitnexa with from Profile Settings. You'll need your current password to confirm the change.

For membersFront-desk staffTrainersFitness center adminsWebUpdated 25 Sept 2026

Your primary email is the one you sign in with and where we send codes, invites and receipts. Keep it up to date so you don't get locked out.

Step by step

Open Profile Settings
Click your photo or initials in the top-right corner and choose Profile Settings.
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Click Change next to your email
Under Account Profile, find Primary Email and click Change.
Primary Email
[email protected]
Change (click this)
Enter the new email and your password
In Change email address, type the New Email and your Current Password, then click Update Email. Use the new email the next time you sign in.
Change email address
New Email[email protected]
Current Password••••••••••••
CancelUpdate Email (click this)

I don't know my current password: Reset it first with Email me a reset link in the Password section, then change your email.
The new email is already in use: Another Fitnexa account uses that address. Sign in to that account instead, or choose a different email.

Can I change my email in the app?

No. Change it on the website under Profile Settings.

What's the Secondary Email for?

It's an extra contact address on your profile. You still sign in with your Primary Email.