How to set up Face ID check-in at your gym's kiosk

Register your face at your fitness center's Fitnexa kiosk with a PIN from the front desk, then check in hands-free by looking at the camera.

For membersKioskUpdated 25 Sept 2026

With Face ID you check in just by looking at the kiosk camera — no phone needed. You register once at the kiosk, using a PIN your center gives you.

Fitnexa stores a mathematical description of your face, not a photo.

Step by step

Tap Register Face ID on the kiosk
On the kiosk screen, tap Register Face ID. You'll see Tap your name to register or update your Face ID. Tap your name.
Tap your name to register or update your Face ID.
Rahul Sharma (tap this)Priya NairArjun Menon
Enter your PIN
On Enter the PIN for Rahul Sharma., type the PIN into Registration PIN and tap Continue.
Enter the PIN for Rahul Sharma.
Registration PIN••••••
Continue (click this)
Let the kiosk capture three angles
Follow Angle 1 of 3 to Angle 3 of 3: Look straight at the camera, Turn your head slightly to the left, then Turn your head slightly to the right. Each photo is taken automatically — tap Retake if one doesn't look right.
When it's done you'll see Face ID registered ✓.
Face ID registered ✓
Check in with your face
Next time, just stand in front of the kiosk and look at the camera, or tap Scan Face. You'll see Check In Recorded.
Check In Recorded
Tip Some centers approve new Face IDs first. Until then the kiosk shows Awaiting Approval — use your QR pass in the meantime.

Incorrect PIN. 2 attempts left.: Check the PIN with the front desk and type it carefully.
This Face ID request has expired. Please ask the front desk for a new one.: PINs are time-limited. Ask the front desk for a new one.
This face is already registered to another member. Please see the front desk.: Your face matches another account at the center. The front desk needs to sort this out.
Face image quality too low. Please try again in better lighting.: Face a light source, take off glasses or a cap, and try again.

Can I register Face ID from my phone?

No. Face ID is registered at your center's kiosk, with a PIN from the front desk.

Does Fitnexa keep a photo of my face?

No. It keeps a numeric description of your face that's used only to recognise you at check-in.

How do I update my Face ID after a new haircut or beard?

Ask the front desk for a new PIN and register again — tapping your name lets you update an existing Face ID.