Fitnexa.io
Sign InCreate Account

Why Fitnexa asks you to set a new password after signing in

Signed in with a temporary password from your gym or admin? Fitnexa asks you to pick your own first. Here's how to complete the Set a new password screen.

For membersFront-desk staffTrainersFitness center adminsWebUpdated 25 Sept 2026

If your fitness center or an admin set up your account with a temporary password, Fitnexa won't let you in until you replace it with one only you know. This keeps your account private.

Step by step

  1. Sign in with the temporary password

    Sign in as usual. Instead of your home page you'll see Set a new password.

  2. Fill in the form

    Enter the password you were given in Current (temporary) password. Then type your own password in New password (at least 10 characters) and again in Confirm new password. Click Update password & continue.

    Set a new password
    Current (temporary) password••••••••••
    New password (at least 10 characters)••••••••••••
    Confirm new password••••••••••••
    Update password & continue (click this)

If something goes wrong

New password must be at least 10 characters.
Make your new password longer.
Passwords do not match.
Type exactly the same new password in both boxes.
Choose a password different from your temporary one.
Your new password can't be the temporary one — pick something new.
The temporary password isn't accepted
Ask whoever gave it to you to check it, or reset your password with Forgot password? on the sign-in page.

Common questions

Can I skip this screen?

No. You need to set your own password before you can use Fitnexa.

Who can see my new password?

Nobody — not your center and not Fitnexa. If you forget it, use Forgot password?.

Related articles