Getting around the Fitnexa staff portal: dashboard and menu
A tour of the Fitnexa staff portal: the Front Desk Today dashboard, Quick Access tiles, the sidebar, the More groups and the staff mobile app tabs.
The staff portal is built for the front desk. Your dashboard shows what's happening today, and the menu on the left takes you to check-in, members, invoices and the rest.
What you see depends on the permissions your admin gave your role — so two staff members at different centers may see slightly different menus.
The dashboard: Front Desk Today
After you sign in you land on Front Desk Today, with a Desk Active badge. Three cards sit at the top: Check-ins Today, Pending Tasks and Desk Status.
Below them, To-do today lists today's sessions (click Schedule → for the full schedule) and your upcoming reminders (click All reminders →). If there's nothing, you'll see Nothing scheduled today. or Nothing due in the next week.
Quick Access tiles
The Quick Access tiles jump straight to common jobs: Check-In Desk (Scan & manual check-in), Members & Staff, Reminders, Attendance, Schedule & Classes, Plans & Programs, Invoices, Leads CRM and Reports. At the bottom, Contact your center shows how to reach your center's management.
The sidebar and the More groups
The staff menu has the same layout as your admin's — the same entries in the same order, under the same More groups — plus a few front-desk pages of your own. Anything your role isn't allowed simply doesn't appear.
The main menu holds your everyday pages: Dashboard, Check-In Desk, Members & Staff, Reminders, Schedule & Classes, Bookings, Guests and Messages.
Everything else is under More, grouped by job: Operations (Attendance, Plans and Programs, Training Programs, Trainers, Face ID Approvals, My Check-in Pass), Sales (Leads CRM, Promotions), Finance (Invoices, Expenses), Assets (Devices, Inventory & Assets, Lockers & Add-ons) and Admin (Notifications, Tickets, Fitnexa Support).
Pages such as Analytics, Reports, Activity, Branches and Settings sit in the same places on an admin's menu, but staff roles can't be given them, so you won't see them.
The bottom of the menu shows Signed in as with your name and Staff, so you can confirm which role you're using.
In the Staff menu, open More, then select Invoices.
The Fitnexa app for staff
In the Fitnexa app, the bottom tabs are Dashboard, Messages, then your first two permitted pages (usually Check-In and Members), and More. More mirrors the website's groups; its Finance group also has POS for selling at the counter.
Common questions
Why doesn't my menu match a colleague's?
Each item only appears if your role has permission for it. Your admin controls this, so menus can differ between centers.
What is My Check-in Pass?
It's your own QR pass, under More › Operations. Show it at the kiosk to check yourself in, just like a member.