How to email, download or print a member's invoice

Open any invoice in Fitnexa to download a PDF, print it, or email it to the member with a PDF attached. Also explains the monthly invoice email limit.

For fitness center adminsFront-desk staffWebUpdated 25 Sept 2026

Once an invoice exists you can hand it over in three ways: send it by email, save a PDF to share on WhatsApp, or print a paper copy at the desk.

Step by step

  1. Open the invoice

    Go to More › Invoices, find the invoice (use the status chips or scroll) and click Open → on its row.

    Invoice #Issue DateDue DateTotalPaidBalanceStatusAction
    INV-2026-014225 Sep 20262 Oct 2026₹7,080₹7,080₹0PAIDOpen →
    INV-2026-014124 Sep 20261 Oct 2026₹1,770₹0₹1,770SENTOpen →
  2. Download or print

    Click Download PDF to save a copy, or Print to open your browser's print window. The Payments & refunds panel beside the invoice is for you only — it isn't printed.

    INV-2026-0142
    Rahul Sharma · ₹7,080 · PAID
    Download PDF (click this)PrintEmail invoiceRecord payment
  3. Email it to the member

    Click Email invoice. Send to is filled with the member's email — change it if they want it elsewhere. Add a short Message, keep Attach a PDF copy ticked, and click Send invoice.

    Email invoice
    MessageHi Rahul, please find your invoice for October attached. Thank you!
    Attach a PDF copy (ticked)
    CancelSend invoice (click this)

If something goes wrong

Limit reached when emailing an invoice
Your Fitnexa plan includes a monthly number of invoice emails, and it's used up. Use Download PDF and share the file instead, or see your usage under Settings › Fitnexa Plan. The count resets next month.
The member didn't get the email
Ask them to check spam, and make sure the address in Send to is right. You can always send the PDF over WhatsApp.

Common questions

Can I send a payment link with the invoice?

No. Members pay at your front desk, and you record the payment on the invoice. The email is for their records.

Can members download invoices themselves?

Yes. Members see their invoices under Billing in their own Fitnexa account.

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