What invoice statuses mean: Draft, Sent, Paid, Partial, Overdue, Void
What each Fitnexa invoice status means, how the Total Invoices, Revenue Collected, Outstanding and Overdue cards work, and how to get an invoice voided.
The Invoices page gives every invoice a status so you can see at a glance who has paid and who still owes you. The chips along the top — ALL, DRAFT, SENT, PAID, PARTIAL, OVERDUE and VOID — filter the list to one status.
PENDING, right after ALL, isn't a status of its own: it gathers every invoice that still has money owed on it — draft, sent, part-paid or overdue — and leaves out anything PAID or VOID. It's the list to work from when you follow up dues.
The four cards at the top
Total Invoices counts every invoice. Revenue Collected is the money actually received. Outstanding is what's still owed across unpaid and part-paid invoices — VOID invoices are left out. Overdue counts invoices past their due date with money still owing.
- ALL
- PENDING
- DRAFT
- SENT
- PAID
- PARTIAL
- OVERDUE (select this tab)
- VOID
What each status means
DRAFT — the invoice is saved but not yet issued to the member.
SENT — issued and waiting for payment. Nothing has been paid yet.
PAID — the full amount has been received. The Balance column shows ₹0.
PARTIAL — some money has been paid, but there's still a balance. Record the rest with Record payment.
OVERDUE — the Due Date has passed and there's still a balance. Follow up, then record the payment when it comes in.
VOID — the invoice has been cancelled. It stays on record for your books but doesn't count towards Outstanding.
How to void an invoice
There's no void button for centers. Invoices are financial records, so if one was raised by mistake, contact Fitnexa support from More › Fitnexa Support with the invoice number and the reason, and we'll void it for you.
If the member paid and you're giving the money back, use Refund in the Payments & refunds panel instead — you don't need to void the invoice.
If something goes wrong
- An invoice says OVERDUE but the member has paid
- The payment hasn't been recorded. Open the invoice and click Record payment or Mark as paid.
- I marked an invoice paid by mistake
- Open it and click Unmark paid. It goes back to its unpaid status.
Common questions
Can I delete an invoice in Fitnexa?
No. To keep your records honest, invoices can't be deleted. Contact Fitnexa support if one needs to be voided.
Why doesn't Outstanding match my total unpaid invoices?
Outstanding leaves out VOID invoices and counts only the remaining balance on part-paid ones.