What each tab on a Fitnexa member profile shows
A guide to the member profile: Profile, Membership, Invoices, Attendance, Training, Member Stats and Member History — and what you can change on each.
Open any member from Members & Staff › Members by clicking View →. The page is titled Member: {name}, with Back to Members to return to the list and tabs across the top (Invoices shows only if you can view billing).
Profile
Contact details. Click Edit to change Name, Email, Phone and Medical notes, then Save (you'll see Saved!).
The App access card has Share invite link and Request Face ID. Services & Training lists the services the member uses, the trainer for each, and their programs. Danger zone has Delete account.
- Profile (select this tab)
- Membership
- Invoices
- Attendance
- Training
- Member Stats
- Member History
Membership
Every membership the member has had. To sell a new plan or renew, click Renew on the profile — it opens Create Invoice with the member already chosen. Click a membership to open its Details drawer, where you can Edit the dates and status and see its invoice and Payments.
A membership Awaiting payment can be activated from its drawer by anyone with Manage members & memberships, without waiting for the invoice to be paid.
Give complimentary membership (beside Renew) gives the member a plan for free, with no invoice — you need both Manage members & memberships and Manage billing. It shows a Complimentary label, and its drawer shows the reason and who gave it.
Invoices
Every invoice for this member, newest first, with the same status filters as the Invoices page — PENDING lists the ones that still owe money. Click Open → to go to an invoice and record a payment or mark it paid. You see this tab if you can view billing.
Create invoice (if you can create invoices) opens the Create Invoice form right there, with the member already chosen — pick Inventory or Plan. An unpaid plan invoice asks whether to activate the membership now. The mobile app offers the same two types.
Attendance
Every check-in, with date and time.
Training
Training programs (Enroll, the stages, and Mark program complete) and Workout plans (Add workout plan).
Member Stats
Body measurements over time. Click Record a measurement to add weight, body fat and the other stats you track.
Member History
A log of changes to the member's account — who changed what, and when.
Common questions
Can front-desk staff see medical notes?
Anyone who can view members can see their profile. Keep medical notes to what staff need to know for safety.
Where do I see what a member owes?
The Balance column on the members list, and the member's Invoices tab — its PENDING filter shows every invoice that still owes money.