Help for fitness center admins
Attendance, devices & Face ID
Attendance, dedicated check-in devices, Face ID and access terminals.
Attendance
- How to see today's attendance and who's in the gym right nowSee member and staff check-ins, check-outs, live occupancy and invalid events for today on the Fitnexa Attendance page, and search the day's event log.
- How to set up QR code check-in for your membersTurn on QR check-in in Fitnexa, decide when members must also confirm with Face ID, set who can use it and how often codes rotate, and pick each kiosk's mode.
Devices & Face ID
- How to set up a Fitnexa check-in kiosk device accountCreate a device account for your front-desk tablet or kiosk, choose what it may do, and sign it in with your Company ID, username and a 10-character password.
- How to turn on Face ID attendance at your fitness centerSwitch on Face ID attendance in Fitnexa, choose who can use it, set check-in rules for bookings and expired members, and tune the recognition confidence.
- How to send a member a Face ID enrolment request with a PINSend a member a PIN so they can enrol their own face at your kiosk. Do it from Members & Staff or the member's profile, and choose how long the PIN lasts.
- How to approve, disable or delete Face ID enrolmentsReview new face enrolments in Fitnexa's Face ID Approvals page, approve them so they work at the kiosk, and disable, re-enable or delete profiles when needed.
- How to approve a check-in kiosk's 6-digit pairing codeA new browser kiosk shows a 6-digit pairing code. Enter it on the Devices › Kiosks tab and click Approve code, or approve or reject it from the pending list.
- How to connect a third-party access terminal or door controllerConnect a face or fingerprint access terminal to Fitnexa using its cloud server (ADMS) settings, test the connection and the door, and control who gets in.