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How to sign in to the Fitnexa check-in kiosk or tablet

Sign a tablet or browser in to the Fitnexa kiosk with your center's device account — Company ID, username and password — including pairing and device setup.

For front-desk staffKioskUpdated 25 Sept 2026

The kiosk is the screen at your entrance where members check in with their face or QR pass. It signs in with a device account your admin creates — not your own staff login.

There are two kinds: the kiosk in a web browser, and the dedicated Fitnexa Kiosk app on an Android tablet.

Step by step

  1. Browser kiosk: enter the device account

    Open the kiosk page. On Fitnexa Kiosk — Enter the device account credentials set by your administrator. — fill in Company ID (it switches to capitals for you), Username and Password, then click Sign In.

    Fitnexa Kiosk
    Company IDNX482
    Usernamefront-desk
    Password••••••••••
    Sign In (click this)

  2. If asked, pair this browser

    Some centers require each browser to be approved. You'll see Checking this browser; click Start check and a Pairing code appears. Ask a gym admin to approve this code in Admin → Kiosks. The kiosk continues once they approve.

  3. Kiosk app on a new tablet: configure the device first

    On a brand-new tablet, tap New tablet? Configure device setup. On the Manual tab enter Company ID and Device Username and tap Save Setup — you'll see Device Configured. Or use Scan QR and scan the setup QR your admin shows you from Device Accounts › Setup QR.

    • Manual (select this tab)
    • Scan QR

  4. Kiosk app: sign in

    On FITNEXA KIOSK, enter Company ID, Device Username and Password and tap Sign In. The top bar shows the mode (Check-In / Check-Out) and how faces are matched (On-device matching, Server matching or Online-only).

    FITNEXA KIOSK
    Company ID: NX482Device Username: front-deskPassword: ••••••••••

    Sign in

    Sign In (click this)

If something goes wrong

Login Failed – Invalid credentials. Please check with your administrator.
Re-check the Company ID, username and password (passwords are at least 10 characters). If they're right, ask your admin to reset the device account password.
The tablet is locked to another center's setup
Tap Clear Setup Lock on the sign-in screen, then configure the device again.

Common questions

Can I sign in to the kiosk with my own staff account?

No. The kiosk uses a separate device account. Contact your gym administrator for device credentials.

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