How staff and trainers set up their own Face ID on Fitnexa
Request Face ID for yourself from Profile Settings with a 4–8 digit PIN, then register your face at the kiosk so you can check in like members do.
Staff and trainers can check in at the kiosk with their face too. You request it from your own profile — no admin needed to create the request.
Prefer a QR code? Use My Check-in Pass in your menu instead.
Step by step
Open Profile Settings
Click your avatar at the top right and choose Profile Settings. Find the Face ID card.
Choose a PIN and request
Enter a 4–8 digit PIN you'll remember and click Request Face ID. You'll see Request sent — complete it at the device. The card then shows Request active.
Face ID4–8 digit PIN••••••Request Face ID (click this)Request sent — complete it at the device.Register at the kiosk
At the kiosk, switch to Register Face ID, tap your name, enter your PIN and scan the three angles (front, left, right). You'll see Face ID registered ✓.
- Check-in
- Register Face ID (select this tab)
If something goes wrong
- My name isn't on the kiosk list
- Tap Refresh list on the kiosk. If it still isn't there, your request may have expired — request again.
- Awaiting Approval when I check in
- Your center approves new faces first. Ask your admin to approve it.
Common questions
I forgot my PIN. What now?
Request Face ID again from Profile Settings with a new PIN.