How to add staff and trainers to your gym on Fitnexa

Invite front-desk staff, trainers and other admins by email from Members & Staff › Staff. They accept the invite and sign in with their own account.

For fitness center adminsWebUpdated 25 Sept 2026

Everyone on your team gets their own Fitnexa login. You send an invitation; they accept it and see only what their role allows.

Step by step

  1. Open the Staff tab

    Click Members & Staff in the sidebar, then the Staff tab. Click Invite staff member.

    • Members
    • Staff (select this tab)
    Staff
    Invite staff member (click this)
  2. Fill in their details and role

    Enter Full Name and Email. Choose a Role: Staff for the front desk, Trainer for coaches, or Gym Admin for someone who needs full access. Date of birth is optional. Click Invite Member.

    Invite Staff Member
    Full Name *Priya Nair
    RoleTrainer
    Date of birthOptional
    Invite Member (click this)
  3. Wait for them to accept

    They get an email and show as Awaiting acceptance in the list until they accept. For trainers, open their card with View → to set their services and working hours.

    Staff memberRoleStatusAction
    Vikram RaoGym AdminPrimaryView →
    Priya NairTrainerAwaiting acceptanceView →
    Sneha KulkarniStaffActiveView →

If something goes wrong

Name and email are required
Fill in both Full Name and Email.
They never got the email
Ask them to check spam. Or open their card with View → and use the Invite & access card to share the link directly.

Common questions

What's the difference between Staff and Gym Admin?

Gym Admin has full access to everything. Staff handles the front desk — members, check-ins, invoices and bookings — and you can restrict it further.

Can a trainer also be a member somewhere?

Yes. One Fitnexa account can belong to several centers, in different roles.

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