How to transfer ownership of your fitness center on Fitnexa

Step by step

1. 1

   Open your own row on the Staff tab

   Go to Members & Staff › Staff and click View → on your row (marked Primary). Click Transfer the account.

   fitnexa.io/admin/staff

   Vikram Rao

   Gym Admin · Primary

   Transfer the account (click this)Close

2. 2

   Choose the new owner

   Pick the admin who should become the primary account and click Continue.

3. 3

   Confirm by typing your center's name

   Type your fitness center's name exactly as shown and click Send transfer offer.

   Transfer the account

   Transfer ownership to Sneha Kulkarni? To confirm, type your fitness center's name below.

   Fitness center namePeak Performance Gym

   BackSend transfer offer (click this)
4. 4

   Wait for them to accept

   They see the offer in their notifications. Ownership moves only once they accept, and you can cancel any time before then.

If something goes wrong

I don't see Transfer the account

Only the current owner sees it, on their own row.

It says I need another admin

Invite the new owner with the Gym Admin role first, and wait for them to accept.

Common questions

Related articles

• How to add staff and trainers to your gym on FitnexaInvite front-desk staff, trainers and other admins by email from Members & Staff › Staff. They accept the invite and sign in with their own account.
• How to change a staff member's role, deactivate or remove themChange a team member's name or role, suspend their access when they're on leave, or remove them when they leave your gym — all from the Staff tab.
• How to control what staff and trainers can see and doSee what the built-in Staff and Trainer roles can do by default, and untick capabilities to restrict them — for example hiding invoices from the front desk.