How to open a member's profile and training record as a trainer

Open an assigned member's record in Fitnexa to see their profile, membership and attendance, and manage their training and body stats.

For trainersWebUpdated 25 Sept 2026

A member's record is where you do most of your coaching work: enrolling them in programs, writing workout plans and recording measurements.

Step by step

  1. Open the member from My Members

    Click My Members, find the member, and click Body stats on their row.

    CodeNameEmailMember StatusSinceAction
    PPG-0142Rahul Sharma[email protected]ACTIVE02 Aug 2026Body stats
    PPG-0187Priya Nair[email protected]ACTIVE14 Sep 2026Body stats
    PPG-0093Karthik Reddy[email protected]EXPIRED10 Mar 2026Body stats
  2. Use the tabs

    Profile and Membership show the member's details and plan. They're read-only for trainers — the front desk changes them.

    Attendance shows when they've checked in. Training is where you enrol them in programs and write workout plans. Member Stats is where you record measurements.

    • Profile
    • Membership
    • Attendance
    • Training (select this tab)
    • Member Stats
  3. Go back to your list

    Click Back to my members at the top of the page.

If something goes wrong

I can't edit the member's phone number or address
Trainers can't change profile or membership details. Ask the front desk to update them.
I don't see the Training or Member Stats tab content
Your role may be missing Manage training programs or Member progress. Ask your admin to check Settings › Roles & Permissions.

Common questions

Can I open a member who isn't assigned to me?

Not from My Members. If your role includes Members & Staff in the menu, you may see them there, depending on your permissions.

Can I open a member record in the app?

In the app, tapping a member opens Coaching Plan & Progress, where you can log progress and add session notes.

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