How to scan a member's QR check-in pass with your phone

Use the Fitnexa app's Scan QR on the staff Check-in Desk to check members in with your phone camera — handy at the door, a class or a busy desk.

For front-desk staffMobile appUpdated 25 Sept 2026

You don't need a desk or scanner to check members in. The Fitnexa app on your phone can read a member's check-in pass with its camera.

Step by step

  1. Open the Check-in Desk screen

    Tap the Check-In tab at the bottom. The Check-in Desk screen shows Live check-ins as they happen.

    Check-in Desk

    Live check-ins

    Scan QR (click this)
    DashboardMessagesCheck-InMembersMore
  2. Tap Scan QR and point at the pass

    The Scan QR screen opens with Check in a member's pass. Allow camera access the first time, then Point the camera at the member's check-in pass. It checks them in as soon as it reads the code.

    Scan QR

    Point the camera at the member's check-in pass.

  3. Tap Scan next for the next member

    After each result, tap Scan next to keep going.

    Scan QR

    ✓ Priya Nair checked in successfully

    Scan next (click this)

If something goes wrong

Invalid or expired QR code
Passes refresh for security. Ask the member to close and reopen their pass, then scan again.
The camera shows a black screen
Allow camera access for the Fitnexa app in your phone's settings, then reopen Scan QR.

Common questions

Does scanning with my phone count the same as the desk?

Yes. It's the same check-in, recorded in attendance and shown on the Check-In Desk's Recent Events.

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