Help for front-desk staff
Check-in desk
Checking members in at the desk, scanning QR passes and opening gates.
Check-in
- How to check in a member at the front desk in FitnexaCheck a member in from the Check-In Desk by scanning their QR pass, swiping a barcode, or typing their member code or phone number, and read the result.
- How to scan a member's QR check-in pass with your phoneUse the Fitnexa app's Scan QR on the staff Check-in Desk to check members in with your phone camera — handy at the door, a class or a busy desk.
- Check-in desk errors in Fitnexa and what they meanWhat each Fitnexa Check-In Desk message means — member not found, duplicate check-in, expired QR, invalid membership, no booked slot — and how to fix it.