How to message members and colleagues in Fitnexa

Start a chat with a member or a colleague at your center from Messages on the Fitnexa website or app, and reply to conversations as they come in.

For front-desk staffTrainersWebMobile appUpdated 25 Sept 2026

Messages lets you chat one-to-one with members and the rest of the team at your center — to confirm a booking, chase a document, or pass on a shift note.

Step by step

  1. Open Messages

    Click Messages in the menu. In the Fitnexa app, tap the Messages tab.

    In the Staff menu, select Messages.

    Messages
    New (click this)
    DashboardMessagesCheck-InMembersMore
  2. Click New and pick a person

    Click New to open Start a conversation, then choose the member or colleague.

    Messages
    New (click this)
  3. Type and send

    Write in Type a message… and send. Replies appear in the same conversation.

    MessageHi Priya, your locker key is at the desk.

If something goes wrong

No conversations with people at this center yet.
You haven't chatted with anyone yet. Tap New to start one.

Common questions

Can I message everyone at once?

Not from Messages — it's one-to-one. Announcements to groups need the Send notifications & manage groups permission.

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