Help for front-desk staff
Invoices, payments & POS
Creating invoices, recording payments, chasing balances and selling at the counter.
Invoices & payments
- How to create an invoice for a member at the front deskCreate a Fitnexa invoice for a membership plan or a product, add GST and a coupon, and record the member's cash, card or UPI payment in one go.
- How to email, download or print a member's invoiceOpen an invoice in Fitnexa and email it to the member with a PDF attached, download the PDF, or print a copy for the front desk.
- How to take a payment on an existing invoice in FitnexaRecord a full or part payment on an unpaid invoice, or mark it as paid. Explains why staff need Manage billing to see these buttons, and what to do instead.
POS, lockers & add-ons
- How to sell products and add-ons with the Fitnexa POSSell supplements, drinks and add-ons at the counter with the Point of Sale in the Fitnexa app — or from the website with an Inventory invoice.
- How to update locker status and view member add-onsSee which lockers are free, occupied or in maintenance, change a locker's status, and check which members have active add-ons in Fitnexa.